Summary
Caitlin Strong is a Senior Cloud Support Engineer with six years of hands-on experience optimizing and troubleshooting self-managed PostgreSQL across on-premises, containerized, and cloud environments. She combines an MBA in Digital Media and a BS in Recording Industry Production & Technology with deep DevOps/MLOps expertise—Kubernetes, Docker, OpenShift, Terraform, Ansible—and multi-cloud familiarity with AWS, GCP, and Azure. At Snowflake and Crunchy Data she’s known for reproducing complex customer issues, building CI/CD readiness checks, and improving platform reliability through targeted test cases. Her background as an audio engineer and production analyst gives her a practical systems mindset and a knack for meticulous root-cause analysis that’s uncommon in pure cloud roles.
6 years of coding experience
20 years of employment as a software developer
Bachelor of Science, Bachelor of Science at Middle Tennessee State University
MBA, MBA at St.Edward's University