Technical Support Engineer at Jet Stream Systems, Inc.
Wichita, Kansas, United States
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Summary
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Caleb C is a seasoned Technical Support Engineer with 13 years of hands-on experience in virtualization, server administration, and enterprise IT operations, currently ensuring reliable end-user equipment performance at Jet Stream Systems. He has a proven track record designing disaster recovery and backup solutions that boosted lab uptime to 99%, leading large enterprise web application releases, and tightening security through timely patching and AV deployments. Comfortable across Windows, VMware, Citrix, SAN, firewalls and monitoring stacks, Caleb combines day-to-day help desk responsiveness with deeper Level 3 systems engineering and MSP experience supporting financial institutions. He also brings an entrepreneurial perspective from running a successful computer repair and consulting business, which honed his customer-facing and small-business IT skills. Pragmatic and automation-minded, he routinely builds scripts and tools to increase team efficiency and reduce toil.
13 years of coding experience
11 years of employment as a software developer
Computer Science, Computer Science at Butler Community College
Computer Technology and Network Administration, Computer Technology and Network Administration at Wichita Technical Institute
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