Caley Burton is a product-focused content and documentation leader in Austin who builds processes that help teams deliver clearer customer experiences. With a background rising from technical writer to senior documentation and ops manager at National Instruments and now managing product content experience at Cloudflare, she combines hands-on content creation with data-driven prioritization and capacity planning. She’s led cross-functional content strategy forums, cut costly document types to save headcount, and improved online customer satisfaction through analytics-led OKRs. Caley also organizes the local Write the Docs community, mentoring practitioners and running events that bridge industry trends and practical skills. Collected experience across hardware-adjacent industries (ADAS, EV, semiconductor, aerospace) gives her a rare ability to translate complex technical domains into usable content.
1 year of coding experience
5 years of employment as a software developer
Bachelor of Arts (B.A.), English Language and Literature/Letters, Bachelor of Arts (B.A.), English Language and Literature/Letters at The University of Texas at Austin
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Caley Burton - Sr. Technical Writing Manager at Cloudflare