Cameron Avery
Technical Support Specialist at CallRail
Atlanta Metropolitan Area United States
Summary
👤
Senior🎓
Top SchoolCameron Avery is a Technical Support Specialist with eight years of IT experience, combining hands-on hardware repair and service desk expertise with emerging cybersecurity and software skills. Currently supporting customers at CallRail, he leverages HTML, CSS, JavaScript and REST APIs alongside Zendesk to troubleshoot complex issues and maintain HIPAA-compliant workflows. His background includes global IT service desk and security internships at Crane Currency where he managed incident response, Active Directory hardening, and security awareness programs to ISO27001 standards. A Software Systems Engineering graduate, he’s interested in machine learning, C# and TypeScript, and brings practical experience automating tasks and auditing systems. Raised in a technology-focused family and tinkling with electronics since childhood, he pairs curiosity-driven tinkering with disciplined, documented IT operations.
8 years of coding experience
Bachelor of Science - BS, Information Technology with Secondary in Cybersecurity, Junior, Bachelor of Science - BS, Information Technology with Secondary in Cybersecurity, Junior at Georgia Southern UniversityNone, None, None, None at Hiram High School
Github Skills (43)
interface-design10
simulate9
test-coverage9
coverage9
code-coverage9
release-management8
quality-assurance8
reviewer8
testing7
firebase7
user-interface6
code-review5
pair-programming4
visual-studio3
react3
Programming languages (6)
Github contributions (5)
AveryCameronUofR/add-reviewer-gh-action
Jul 2020 - Apr 2021
GitHub Action to add reviewer(s) to a pull request.
Contributions:4 releases, 1 review, 16 commits in 9 months
release-managementreviewerpull-requestrequest
AveryCameronUofR/ENSE471-FireSafety
Jan 2020 - May 2021
Application developed for ENSE 471 User Interface Design for Fire Protective Services to simulate 911 Call
Contributions:152 commits, 13 PRs, 105 pushes in 1 year 3 months
user-interfacefirebaseuser-interface-designinterface-designfire
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