Camille Legrand
Advisor II, Technical Support at Concentrix
Port Richey, Florida, United States
Summary
👤
Senior🎓
Top SchoolCamille Legrand is a customer-focused technical support professional with 11 years of experience resolving hardware, software, and networking issues in remote, high-volume call center environments. Progressing from at-home advisor to Flex Supervisor, she has led teams of up to 20, improved productivity through coaching and tailored training, and consistently exceeded KPIs. Her background includes hands-on device repair at Geek Squad and mentoring new hires, giving her a rare blend of frontline troubleshooting and people-leadership skills. Comfortable with detailed case documentation and empathetic customer communication, she thrives on turning difficult interactions into lasting satisfaction. Though her older GitHub is archived, she actively maintains a newer account (github.com/misskonstruction) for professional reference.
11 years of coding experience
High School Diploma, General Studies, High School Diploma, General Studies at Caddo Parish Magnet High SchoolGithub contributions (5)
camihayes/CamiHayes-Resume
Sep 2015 - Jun 2017
Contributions:30 pushes, 2 branches in 1 year 9 months
camihayes/blog-app-r5v2.0
Apr 2017 - May 2017
Contributions:29 commits, 23 pushes, 2 branches in 1 month
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