Summary
Camilo Sterling is an Electronic Engineer and Technical Support Specialist with a decade of tech experience and over three years focused on deploying AI-driven contact center solutions at Huawei. He progressed from Technical Support Analyst to Specialist while also acting as a Delivery Engineer for AICC, leading end-to-end implementations for major clients like Telefónica and coordinating scalability with international teams in China and Mexico. His hands-on skills span IVR and ChatBot development, ASR model training, web/video call integrations, and Linux-based operations and disaster recovery for messaging platforms. Known for performing well under pressure, he blends deep operational expertise with customer-facing delivery and has a proven track record of turning complex requirements into production-ready AI communication systems.
10 years of coding experience
Electrical and Electronics Engineering, Electrical and Electronics Engineering at Universidad El Bosque