Carlos Colon
Senior Manager, IT Service Operations
Cambridge, Massachusetts, United States
Summary
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RockstarCarlos Colon is a seasoned IT service operations leader with over a decade of hands-on IT experience and 20+ years of customer-focused service, currently serving as Senior Manager of IT Service Operations in Cambridge, MA. He blends people-centered management with technical fluency—having progressed from desktop support to senior application support and leadership roles at Ironwood and Sage—so he can translate user needs into reliable operational outcomes. As an active software engineer on GitHub, he has contributed meaningful front-end and end-to-end test improvements to the popular KeystoneJS project, showing attention to quality, tooling, and developer experience. Carlos seeks roles that offer growth, challenge, and balance, and is known for practical problem-solving, improving testing workflows, and smoothing the intersection between engineering teams and end users.
11 years of coding experience
12 years of employment as a software developer
English, Spanish
Github Skills (9)
e2e-testing10
javascript10
nodejs10
keystonejs10
react10
e2e10
e2e-test10
cms8
git7
Programming languages (8)
Github contributions (5)
keystonejs/keystone-classic
May 2016 - Jan 2017
Node.js CMS and web app framework
Role in this project:
Full-stack Developer
Full-stack DeveloperContributions:45 commits, 97 PRs, 158 pushes in 8 months
Contributions summary:Carlos made several contributions focused on improving the admin UI and the e2e test suite. They addressed React.PropTypes warnings, fixed styling issues, and streamlined the testing environment by prebuilding the admin UI. The user also addressed linting issues, and introduced several updates to the e2e environment and server. They also fixed a number of failing e2e tests.
cmsnode-jsjavascriptnodejskeystonejs
keystonejs/keystone-nightwatch-e2e
Aug 2016 - Feb 2017
An end-to-end test framework for KeystoneJS applications.
Contributions:42 commits, 26 PRs, 38 pushes in 5 months
end-to-endtestingjavascripttest-frameworkend-to-end-test
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