Carlos Cunha
IT Service Management Associate
São Paulo, São Paulo, Brazil
Summary
👤
Senior🎓
Top SchoolCarlos Cunha is an IT Service Management Associate based in São Paulo with over a decade of hands-on experience delivering infrastructure, platform and data solutions across fintech and payments. He has led engineering, SRE and data teams at fast-moving companies such as Mercado Bitcoin, Lend and PagoNxt, pairing technical ownership with operational rigor in high-throughput transaction environments. His background spans software architecture, incident management and product-facing payments systems—areas where he has defined core transaction flows, KPIs and fraud/risk processes. Carlos combines academic training in software engineering and data science with a track record of improving SLAs and reducing incident recurrence at scale. Notably, he has been a bridge between C-level strategy and implementation, regularly translating business needs into measurable technical roadmaps. He brings a pragmatic, metrics-driven approach to stabilizing complex systems while enabling product evolution.
12 years of coding experience
10 years of employment as a software developer
High School, High School at Springs Valley High SchoolUniversity of California, San DiegoJohns Hopkins UniversityMSc. Software Engineering, MSc. Software Engineering at Universidade Federal de Pernambuco
English, Portuguese, Spanish
Github Skills (58)
sens10
react8
backend8
pipeline8
android8
ios8
react-native8
continuous-deployment7
continuous-delivery7
browser7
brasil7
cross-platform7
server-side7
docker7
cart7
Programming languages (5)
Github contributions (5)
carlosmenezes/mockafka
Aug 2017 - Aug 2017
Contributions:15 commits, 1 PR, 9 pushes in 5 days
kafka-streamstestingdslstreamskafka
carlosmenezes/fire-miner
Dec 2017 - Feb 2018
A simple telegram bot for monitoring mining rigs.
Contributions:9 commits, 2 PRs, 7 pushes in 1 month
telegram-botminingbotrigstelegram
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