Carlos Fung
Senior Technical Writer at Okta
Barcelona, Catalonia, Spain
Summary
🤩
Rockstar🎓
Top SchoolCarlos Fung is a Senior Technical Writer and customer-focused engineer with over a decade of experience in software and hardware storage support, team leadership, and knowledge-base development. After pivoting from enterprise storage roles at Sun, Symantec, and EMC to teaching and web development, he blends technical writing, customer success, and hands-on integration work to translate complex product behavior into clear, usable guidance. Currently at Okta (previously Arengu), he builds documentation and customer integrations while leveraging web development skills gained at Ironhack. He has a track record of improving support metrics and reducing backlogs, and has contributed documentation updates to high-profile repos such as Auth0 docs to improve navigation and link structures. Bilingual in English and Spanish and based in Barcelona, he pairs technical depth with mentorship experience and an entrepreneurial streak informed by teaching and coaching founders. Outside work he’s an avid traveler and Camino de Santiago walker who applies that curiosity to discovering new restaurants and local tech communities.
4 years of coding experience
10 years of employment as a software developer
Postgraduate Degree, Web Development, Postgraduate Degree, Web Development at IronhackBachelor's degree, Management Information Systems, General / Economics, Bachelor's degree, Management Information Systems, General / Economics at University of Massachusetts Boston
English, Spanish
Github Skills (4)
documentation10
content-management10
content-management-system10
javascript5
Programming languages (4)
Github contributions (5)
auth0/docs
Jan 2024 - Apr 2025
Auth0 documentation
Role in this project:
Technical Writer
Technical WriterContributions:22 reviews, 30 PRs, 119 pushes in 1 year 2 months
Contributions summary:Carlos primarily focused on updating and maintaining documentation within the `auth0/docs` repository. Their commits involved modifying the `redirects.js` file, which suggests they were updating URL redirects to reflect changes in the documentation structure and content. These changes include correcting links, adding new redirects for form-related pages, and general formatting improvements, indicating a focus on content organization and user navigation.
auth0authentication
Project-3-Joke/noky-toky-back
Dec 2021 - Dec 2021
Contributions:8 PRs, 11 pushes, 4 branches in 2 days
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