Summary
Carlos Lozano is a product leader with 10+ years of experience building and scaling enterprise Language AI and conversational platforms, most recently leading Agentforce, Einstein Copilot, and Einstein Bots at Salesforce. He specializes in moving systems from experimental LLM prototypes to resilient, production-grade agents that handle long-running workflows, memory, consistency, and multilingual requirements across 40+ languages. Carlos has shipped platforms processing tens of millions of monthly AI interactions and led global, low-code authoring experiences and API-first tooling for thousands of customers. Now in stealth, he’s designing the “intelligence layer” beyond models and agents to enable persistent, real-world AI operation. His background blends hands-on engineering, international product launches, and community-driven adoption—an unusual mix that informs pragmatic solutions for complex, long-lived AI systems.
10 years of coding experience
18 years of employment as a software developer
Master of Business Administration (M.B.A.) Executive, Master of Business Administration (M.B.A.) Executive at IESE Business School
Bachelor's Degree Digital Media Engineering, Bachelor's Degree Digital Media Engineering at Middlesex University
MOOC Open Blockchain & Crytocurrencies, MOOC Open Blockchain & Crytocurrencies at University of Nicosia
University Degree - Computer Science Engineering Mathematics Electronics Mechanics., University Degree - Computer Science Engineering Mathematics Electronics Mechanics. at Toulouse INP
Tech Skill Accelerator Program Web Application Development, Tech Skill Accelerator Program Web Application Development at General Assembly Canada
English, French, Spanish, Catalan, Italian, Portuguese