Summary
Carlos Rodrigues is a Senior Software Engineer with eight years of experience building scalable backend systems and AI-assisted customer solutions, currently delivering GPT‑4o integrations and a real-time Call Center Copilot at Nubank. He has a strong background in Java/Spring Boot microservices, event-driven architectures (Kafka, RabbitMQ), and cloud-native tooling from roles at Mercado Livre and ilegra, where he tackled high-volume distributed processing and S&OP optimizations. Carlos combines systems design and full-cycle delivery with observability and platform experience (PostgreSQL, Grafana, Kibana, Fury), consistently improving performance and operational efficiency. Notably, his work at Nubank cut support response time by 70% and is used by nearly half of call agents, reflecting a knack for turning research and OpenAI collaboration into production impact. He also brings practical DevOps and cloud deployment skills from earlier training and internships, plus leadership experience mentoring teams and documenting complex microservice ecosystems. Based in Goiás, Brazil, he blends disciplined, mission-driven problem solving shaped in part by reserve officer training with a hands-on engineering ethos.
8 years of coding experience
3 years of employment as a software developer
Bacharelado, Engenharia de Software, Bacharelado, Engenharia de Software at Pontifícia Universidade Católica do Rio Grande do Sul
Portuguese, Spanish, English