Carlos Santiago
Information Technology Project Manager
Kissimmee, Florida, United States
Summary
👤
Senior🎓
Top SchoolCarlos Santiago is an IT Project Manager with over 15 years of experience leading global IT operations and modernization programs across highly regulated industries including pharmaceuticals, oil & gas, telecommunications, and retail. He combines hands-on technical breadth—from Windows, Linux and VMWare environments to Palo Alto and Fortinet firewalls—with proven regulatory compliance expertise (FDA, EMA, SOX) and ITIL-driven service delivery. Known for improving end-user experience and operational efficiency, he leverages Lean Sigma and HDI training to root-cause recurring issues and implement measurable service improvements. Carlos has led 24/7 managed services, cross-geo virtual teams, and large infrastructure refreshes, balancing vendor management and stakeholder governance while maintaining high customer satisfaction. Based in Kissimmee, FL, he also programs for the web and administers Linux servers, reflecting a practical engineer’s mindset beneath his managerial role.
8 years of coding experience
11 years of employment as a software developer
Associate, Applied Physics in Electronics, Associate, Applied Physics in Electronics at University of PR HumacaoAssociate, Computer Programming, Associate, Computer Programming at EDP University of PRBachelor of Information Technology- BIT, Network Administration, Bachelor of Information Technology- BIT, Network Administration at American InterContinental University
English, Spanish
Github Skills (6)
php4
twitter4
laravel4
bootstrap4
typeahead3
search-engine2
Programming languages (2)
Github contributions (5)
santiagocarlos/Gestion-Condominos
May 2019 - May 2019
Contributions:6 commits, 5 pushes, 1 branch in 1 day
santiagocarlos/ProyectoSeminario
Apr 2018 - May 2018
Contributions:5 pushes, 1 branch in 1 month
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