Carol Bailey
Principal Technical Writer at Microsoft
Redmond, Washington, United States
Summary
🤩
Rockstar🎓
Top SchoolCarol Bailey is a Principal Technical Writer with 25+ years in computing, specializing in Microsoft cloud and information protection technologies and currently owning documentation for sensitivity labels, retention, and records management across Microsoft 365. She partners closely with engineering, Customer Success, Support, and Marketing to turn complex security and compliance features—like Azure Information Protection and Azure Key Vault—into practical, deployable guidance. Her background spans hands-on Windows consultancy and System Center leadership, giving her rare operational empathy for admins and end users alike. Carol’s blend of an English literature BA and an MSc in Information Systems fuels clear, user-focused documentation that anticipates real-world deployment challenges. Based in Redmond, she brings industry certifications (MCSE, MCSA) and a track record of evolving content alongside product shifts, from on-premises AD solutions to cloud-native information governance.
11 years of coding experience
Bachelor of Arts - BA (Hons) English Language and Literature General, Bachelor of Arts - BA (Hons) English Language and Literature General at University of LeedsMaster of Science - MSc Information Systems, Master of Science - MSc Information Systems at University of Brighton
Github Skills (27)
microsoft10
openxml10
rms10
microsoft-azure10
skype10
microsoft-graph10
arm10
powershell10
azure10
microsoft-teams10
skype-for-business10
spfx9
azure-active-directory9
exchange-online9
office3659
Programming languages (6)
Github contributions (5)
cabailey/office-docs-powershell
Jul 2020 - Mar 2025
PowerShell Reference for Office Products - Short URL: aka.ms/office-powershell
Contributions:56 pushes, 8 branches in 4 years 8 months
short-urlpowershellshortms-officefor-office
MicrosoftDocs/Azure-RMSDocs
Feb 2016 - Oct 2022
Public content repo for Azure RMS content in OPS
Contributions:5261 commits, 1 PR, 363 comments in 6 years 9 months
opsrmsazure
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