Carol Tong
Principal at Carol Tong Consulting
San Francisco, California, United States
Summary
🤩
RockstarCarol Tong is a principal communications and marketing consultant based in San Francisco with 11 years of professional experience helping startups and established brands craft positioning, messaging, and content strategies from launch through exit. She blends hands-on content marketing, PR and analyst relations with platform development to drive measurable growth—her programs have sourced multimillion-dollar deals and secured coverage in outlets like Forbes, WSJ and Bloomberg. Carol’s client roster spans marketing software, VC, consumer devices, gaming and HR platforms, reflecting an ability to translate technical products into compelling market narratives. Beyond agency and corporate roles, she contributes to open-source education projects—making UI and docs improvements to the widely used Open edX platform—underscoring an interest in developer- and learner-centered communications. Known for adapting her role to client needs, she combines strategic rigor with tactical execution across earned, owned and social channels.
11 years of coding experience
5 years of employment as a software developer
Github Skills (10)
html10
documentation10
django10
edx10
technical-writing10
python9
backend9
front-end-development9
back-end-development9
javascript8
Programming languages (9)
Github contributions (5)
openedx-unsupported/edx-documentation
Nov 2014 - Apr 2018
[DEPRECATED] documentation for Open edX; please see docs.openedx.org
Role in this project:
Technical Writer
Technical WriterContributions:751 commits, 738 PRs, 3453 pushes in 3 years 5 months
Contributions summary:Carol's commits primarily focus on the edx-documentation repository, specifically contributing to the documentation for the edX platform. The commits include release notes, and updates to the student-facing guide, and to the technical documentation in the developer's guide. These changes involve updates to existing topics as well as the creation of new content.
openedx/edx-platform
Oct 2014 - Nov 2017
The Open edX LMS & Studio, powering education sites around the world!
Role in this project:Full-stack Developer
Full-stack DeveloperContributions:75 commits, 65 PRs, 203 pushes in 3 years 1 month
Contributions summary:Carol primarily contributed to the Open edX platform by updating the Studio and LMS user interfaces. They focused on improving the content library, adding help links, and enhancing text within the UI for clarity. The commits also included modifications to the documentation and API, improving user experience and functionality. The user's changes spanned both the frontend (templates) and backend (course module) aspects of the platform.
edxlmssitesbackend-serviceopen-edx
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