Carole Hannon
CSS Senior Support Escalation Engineer
Lewisville, Texas, United States
Summary
👤
Senior🎓
Top SchoolCarole Hannon is a seasoned support escalation engineer with a decade of experience specializing in Azure SQL Database connectivity, networking, and deployment at Microsoft. With academic foundations in both mathematics and computer science and a background in education, she blends analytical rigor with a passion for immersive learning and clear technical documentation. Prior roles building and standardizing SQL and ETL deployments, managing implementation teams, and automating workflows give her a practical, operations-focused perspective on reliability and maintainability. She’s equally comfortable diving into T-SQL and C# tooling as she is translating complex issues for customers and teammates, and she brings hands-on experience reducing procedural complexity through engineered SQL solutions. Based in Lewisville, Texas, Carole pairs enterprise cloud expertise with a history of developer tooling and training that helps teams move faster and more predictably.
10 years of coding experience
14 years of employment as a software developer
Bachelor of Arts (B.A.) Bachelor of Science (B.S) Mathematics and Computer Science, Bachelor of Arts (B.A.) Bachelor of Science (B.S) Mathematics and Computer Science at Lehman CollegeFull Stack Web Development Certification Computer Software Engineering, Full Stack Web Development Certification Computer Software Engineering at Free Code CampAssociates of Science Mathematics, Associates of Science Mathematics at Nassau Community College
French, English, Portuguese, Japanese, Spanish
Github Skills (11)
css10
nodejs10
javascript10
math10
react10
codebase9
certification9
git8
github8
patch6
subversion4
Programming languages (2)
Github contributions (5)
CaroleAnneHannon/wiki
Dec 2015 - Apr 2016
Contributions:2 PRs, 50 pushes, 17 branches in 3 months
campwikifree-codecode-camp
CaroleAnneHannon/FreeCodeCamp
Jan 2016 - Jan 2016
Contributions:3 pushes, 2 branches in 1 day
curriculumcssjavascriptnonprofitscodebase
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