Summary
Carolina Caggiano is a customer-focused brand and product specialist with nine years of experience blending customer service, sales, and digital marketing across global brands like TikTok, Booking.com, Universal Orlando, and Apple. She excels at bridging product, operations, and creative strategy—having served as a Global Technical Product Specialist at TikTok where she troubleshot complex advertiser integrations, led internal training, and influenced product improvements. Skilled in front-line leadership, retail activations, and multilingual interpretation, she’s led teams and represented major events such as the Super Bowl and F1 while driving in-store and digital conversion. Carolina brings a practical mix of consultative sales experience from Dell and Meta activations with a formal background in public relations and trade marketing. Known for adapting quickly in high-volume, multicultural environments, she combines technical documentation and onboarding strengths with a genuine passion for helping brands and people grow.
9 years of coding experience
3 years of employment as a software developer
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, Bachelor of Business Administration (B.B.A.), Business Administration and Management, General at Universidade Anhembi Morumbi
Master's degree, Public relations, Master's degree, Public relations at Full Sail University
Specialization in Trade Marketing, Marketing, Specialization in Trade Marketing, Marketing at ESPM
Portuguese, English, Spanish