Caroline Harris
Sr. Director Of Global Support & Success at Imply
California, United States
Summary
👤
Senior🎓
Top SchoolCaroline Harris is a technical leader with eight years of hands-on experience building and scaling support, success, and engineering teams for analytics platforms, currently serving as Sr. Director of Global Support & Success at Imply. She combines deep systems expertise—Apache Druid, Kafka/Kinesis, MySQL, cloud (AWS/GCP), Linux, and Python—with a strong operational playbook for ETL, observability, and automation to support SaaS, hybrid, and on-prem deployments. Caroline has a track record of turning telemetry into action: she co-built a centralized customer experience data warehouse, authored automated ETL and proactive alerting that cut reactive tickets by roughly 20%, and devised a consumption-based customer health score. Equally comfortable in code, runbooks, or executive coordination, she bridges Product, Engineering, Sales, and Finance to drive measurable customer outcomes. Her background in geochemistry and building lab infrastructure adds an unusual mix of scientific rigor and instrumentation-level troubleshooting to her product and data-driven approach.
8 years of coding experience
15 years of employment as a software developer
Master of Science (M.Sc.) Geology, Master of Science (M.Sc.) Geology at Northern Arizona UniversityPhD Geochemistry, PhD Geochemistry at ETH ZurichB.A. Geology, B.A. Geology at Pomona College
Github Skills (17)
spark10
big-data10
kafka10
apache-druid10
hadoop10
apache10
analytics10
java10
olap10
sql10
high-performance10
database10
druid10
console2
visualization1
Programming languages (2)
Github contributions (4)
Caroline1000/druid
Mar 2018 - Jan 2022
Column oriented distributed data store ideal for powering interactive applications
Contributions:22 pushes, 23 branches in 3 years 10 months
idealdata-storedatabasecolumn-orienteddistributed
apache/druid
Apr 2018 - Oct 2021
Apache Druid: a high performance real-time analytics database.
Contributions:15 commits, 22 PRs, 10 comments in 3 years 6 months
real-timebig-datadruiddatabasehadoop
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.