Summary
Caroline Mibei is a product manager with nine years of experience specializing in FINTECH product development, market validation, and client-centered strategy, currently leading product at Pesapal. She has a track record of launching digital financial products that drove rapid market penetration and measurable retention and revenue gains— including a 40% market share within six months and a 30% uplift in user retention at Asante Financial Services. Skilled in cross-functional leadership, usability testing, and data-driven decision making, she bridges technical and commercial teams and is comfortable with banking and customer care systems plus strong Excel and reporting capabilities. Caroline pairs hands-on technical familiarity from her software development background (JavaScript, React, Flutter, Node.js, Firebase) with a procurement and contracts education, enabling pragmatic product delivery and vendor partnership management. Known for treating clients as collaborators, she emphasizes trust-building and continuous learning to turn market insights into scalable financial solutions.
10 years of coding experience
5 years of employment as a software developer
Bachelor of business management, Purchasing, Procurement/Acquisitions and Contracts Management, Bachelor of business management, Purchasing, Procurement/Acquisitions and Contracts Management at Moi University