Carolyn Blanding
SR ESCAL ENG EEE-DEV at Microsoft
New York, New York, United States
Summary
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Rockstar🎓
Top SchoolCarolyn Blanding is a Microsoft Unified Communications specialist with eight years of focused experience at Microsoft, currently serving as a Senior Escalation Engineer leading beta validation and supportability for Skype for Business and related collaboration products. She combines deep field engineering and premier support experience with program-level supportability planning, helping translate complex customer deployments into more reliable, scalable collaboration services. Based in New York, Carolyn has a strong background in designing and operating enterprise messaging, Lync/Skype infrastructures, Exchange UM integration, and disaster recovery from prior roles in professional services and IT leadership. Known for bridging customer-facing troubleshooting with product engineering, she excels at turning escalations into product improvements and smoother previews. An often-overlooked strength is her end-to-end perspective—having built systems from hands-on deployments to strategic governance—enabling practical, risk-aware rollouts of new communications features.
8 years of coding experience
32 years of employment as a software developer
New York University
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (11)
powershell10
openxml10
microsoft-teams10
skype10
microsoft10
skype-for-business10
consumption9
code-documentation6
exchange-server5
exchange-online5
exchange2
Programming languages (2)
Github contributions (5)
carolynblanding/OfficeDocs-SkypeForBusiness
Apr 2018 - Jan 2023
Skype for Business and Microsoft Teams documentation
Contributions:104 pushes, 2 branches in 4 years 9 months
microsoft-teamsskype-for-businessskypesolidworksmicrosoft
carolynblanding/office-docs-powershell
Oct 2018 - Nov 2022
PowerShell Reference for Office Products - Short URL: aka.ms/office-powershell
Contributions:10 pushes in 4 years 1 month
short-urlopenxmlpowershellshortms-office
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