Carolyn Dew is a Principal Designer/Researcher with 11 years of experience crafting human-centered products for government and enterprise, currently leading design research at Nava on Automated Benefits Delivery for the VA. She blends interaction design, user research, and product strategy—comfortable from microinteractions to shaping roadmaps—and prefers individual contributor roles where she mentors peers and raises accessibility standards. Her work on the U.S. Web Design System at 18F helped a widely used, highly starred federal repo gain traction across agencies, reflecting her ability to turn research into reusable design systems. Prior roles span large media enterprise UX to federal innovation teams, giving her a rare mix of civic-focused impact and revenue-oriented product experience. Collected training in nonprofit management and journalism complements her design practice with strong communication and stakeholder-alignment skills.
11 years of coding experience
15 years of employment as a software developer
MPA, Nonprofit Management, MPA, Nonprofit Management at Indiana University Bloomington
BFA, Graphic Design, Art History, Painting, BFA, Graphic Design, Art History, Painting at Ohio University
The U.S. Web Design System helps the federal government build fast, accessible, mobile-friendly websites.
Role in this project:
UI Designer
Contributions:50 commits, 35 PRs, 27 pushes in 10 months
Contributions summary:Carolyn primarily focused on front-end UI/UX improvements within the U.S. Web Design System repository. Their contributions involved modifying the homepage content, including updating text, and changing elements to align with the style guide, such as replacing "+" with "and". They also corrected minor grammatical errors.
Contributions:101 PRs, 161 pushes, 22 branches in 6 years 11 months
javascriptreact
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Carolyn Dew - Principal Designer Researcher at Nava