Summary
Carolyn Mcdonough is an experienced technical writer and developer-turned-docs strategist with eight years focused on developer documentation, UX writing, and information architecture across companies like Unity, npm, and Hitachi Rail. She combines hands-on skills in Python, JavaScript, Git, Confluence, Jira, and Docs-as-Code practices with a deep background in enterprise tooling and cloud migration. At Unity she led cross-company ethics and inclusive-language efforts that produced a linter to enforce better UX copy, and at ProbablyMonsters she ran IA experiments using analytics-driven AB studies. Now based in Erie, PA, she’s pivoting into AI and API docs, building Claude-AI experiments and upskilling via local college coursework to bridge tech writing with practical AI tooling. Known for mentoring junior writers and collaborating with legal and engineering teams, she brings a pragmatic, safety-minded approach to adopting AI in documentation.
8 years of coding experience
21 years of employment as a software developer
Transferred due to change in major Creative Writing, Transferred due to change in major Creative Writing at Oberlin College
B.S. Tech Writing (concentration: computers), B.S. Tech Writing (concentration: computers) at Carnegie Mellon University
Computer Science, Computer Science at Erie County Community College
English