Summary
Carrie Crow is a software engineer with 11 years of experience who transitioned from a strong project management background into hands-on engineering, now building deployment, config, Kubernetes, and infra tooling. She has led adoption of CI/CD toolkits and feature-flag platforms at scale—driving high compliance and automations that generated pipelines and manifests for the vast majority of projects at Zendesk. Polyglot with a preference for Ruby and Go, she blends backend services, front-end UIs, and IaC automation (Jsonnet, CloudFormation) while obsessing over good documentation and reliability. A pragmatic team leader and Reliability Champion, she pairs test-driven development with SLO-driven monitoring to keep services healthy and observable. Based in Madison, WI, she also brings a knack for preserving historical data (e.g., soft-deleting 1,600 feature flags) to enable data-driven decisions across teams.
11 years of coding experience
9 years of employment as a software developer
Coding Boot Camp, Computer Science, Coding Boot Camp, Computer Science at University of Wisconsin Extended Campus
BA, English, Psychology, BA, English, Psychology at William & Mary