Casey Brotherton
Senior Customer Experience Engineer at Ditto
Austin, Texas, United States
Summary
👤
Senior🎓
Top SchoolCasey Brotherton is a Senior Customer Experience Engineer with over two decades of hands-on technology experience and nine years in customer-facing engineering roles, currently based in Austin, Texas. He blends deep troubleshooting expertise across distributed systems, Hadoop ecosystems, and Unix/AIX internals with data-driven decision making using Python, PySpark, R, and SQL to illuminate reliability and support trends. Casey has built processes, peer-education programs, and soft-skills playbooks that scaled support for SaaS offerings and rescued at-risk enterprise customers, while also leading small engineering teams and roadmap planning. He mentors the next generation—recently guiding a FIRST Robotics programming team—and enjoys translating complex system behavior into teachable examples and actionable dashboards. Motivated by mission-driven work, he’s seeking a Public Benefit or socially focused organization where technical leadership and customer advocacy can drive measurable societal impact.
9 years of coding experience
14 years of employment as a software developer
BS, Computer Science, BS, Computer Science at Penn State University
Github Skills (18)
testing7
java7
build-management6
bash6
python6
apache4
robot3
big-data3
ssa2
robotics2
system-identification2
ros2
modification2
parser1
data-format1
Programming languages (6)
Github contributions (5)
frc6377/crescendo_2024_revbot
Jan 2024 - Dec 2024
HowdyBots adaptation of 2024 RevBot code
Contributions:5 reviews, 5 PRs, 4 pushes in 10 months
AusTINCANsProgrammingTeam/canalytics
Nov 2022 - Aug 2023
Utilities to read wpilib datalog and do interesting things, as well as scouting analytics
Contributions:10 reviews, 5 PRs, 16 pushes in 9 months
wpilibanalyticsinterestingscoutingdatalog
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