Summary
Casey Howard is a veteran telecommunications and unified communications engineer with over 30 years in the industry and 16 years of recent hands-on experience as a Cisco UC/Collaboration specialist. He has deep expertise in Avaya/Nortel and Cisco platforms—holding CCNP Collaboration and numerous Avaya certifications—and has designed, implemented, and supported enterprise voice, messaging, contact center, and video solutions. As a Solutions Architect and former Cisco Voice Unified Communications Engineer at Lawrence Livermore National Laboratory, he delivered production-grade CUCM, UCCX, Jabber, Unity, and video services with a strong focus on reliability and security for critical environments. Casey combines field-proven installation and troubleshooting skills with sales engineering and customer-facing solution delivery, often bridging legacy Nortel systems into modern Avaya/Cisco architectures. He is based in Livermore, California, and after a long career plans to retire in 2026, bringing rare institutional knowledge of telecom migrations and large-scale PBX/contact-center projects. An understated strength is his breadth of certifications across generations of telecom platforms, enabling pragmatic designs that minimize risk during complex upgrades.
16 years of coding experience
37 years of employment as a software developer
Credits Telecommunications, Credits Telecommunications at Community College of the Air Force
CCNA Cisco, CCNA Cisco at Los Positas College
English