Cassandra Oxford is a Principal Content Manager based in Dallas with a six-year tenure in senior content leadership roles and nearly two decades of hands-on technical writing experience. She specializes in docs-as-code practices, having led technical content and engineering operations at companies from D2iQ to Twilio and now Microsoft. Cassandra blends program and project management with deep writing craft to make complex engineering concepts simple and actionable—a philosophy she echoes with the Einstein quote she lives by. Her background includes MadCap Flare certification and a BS in Technical Communication, enabling her to modernize documentation workflows and tooling. Colleagues rely on her to bridge engineering and product teams while scaling documentation teams and processes. A detail-oriented communicator, she brings leadership-level strategy without losing sight of clear, user-focused content.
6 years of coding experience
16 years of employment as a software developer
Bachelor of Science in Technical Communication English, Bachelor of Science in Technical Communication English at University of Houston
Associate of Arts (A.A.) English Language and Literature General, Associate of Arts (A.A.) English Language and Literature General at North Harris College
MAD Certified, MAD Certified at MadCap Flare Training
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Cassandra Oxford - Principal Content Manager at Microsoft