Summary
Cassie James is a Senior Learning Consultant with 13 years of experience designing and delivering high-impact learning programs for education and Fortune 500 clients, currently supporting Google via TaskUs. She specializes in end-to-end instructional design using ADDIE and Kirkpatrick models, building eLearning, gamified experiences, video-based and blended learning for audiences exceeding 300,000 learners. Cassie combines curriculum development, LMS administration, and project management to create measurable learning outcomes—she transformed qualitative QA feedback into a quantitative analytics dashboard and consistently achieves 100% CSAT. Skilled at translating complex subject matter into engaging, assessment-aligned content, she has a strong track record improving learner mastery in 1:1 device environments and diverse, high-ESL populations. A pragmatic leader and coach, she builds scalable workflows and trains teams to sustain L&D initiatives while presenting to executive stakeholders. Based in Townsville, Queensland, she brings an educator’s data-driven mindset to enterprise learning challenges.
13 years of coding experience
Bachelor's degree, Secondary Education and Teaching, Bachelor's degree, Secondary Education and Teaching at Grand Canyon University