Cat Burston
Senior Customer Service Representative
Melbourne, Victoria, Australia
Summary
👤
Senior🎓
Top SchoolCat Burston is a versatile support engineer and web developer with 11 years' experience helping global customers and product teams get the most from complex SaaS products. She blends hands-on front-end and full-stack development skills with deep technical support expertise across adtech, headless CMS and finance platforms, currently driving product adoption and feedback loops as a Senior Support Engineer at Front in Melbourne. Her background in Deloitte consulting and an Ironhack full‑stack bootcamp gives her a rare mix of client-facing consultancy, structured project delivery and practical coding — she has built internal tooling, automation scripts and a practitioner-focused Knowledge Centre using Contentful, Gatsby and GraphQL. Comfortable operating across timezones and cultures, she’s known for diving into difficult problems, automating tedious workflows, and translating customer needs into actionable product improvements.
11 years of coding experience
6 years of employment as a software developer
Bachelor of Business, Information Systems, Bachelor of Business, Information Systems at RMIT UniversityInternational Baccalaureate, English, Physics, International Baccalaureate, English, Physics at Lauriston Girls' SchoolIronhack Web Development Bootcamp, Computer Software and Media Applications, Finalist, Ironhack Web Development Bootcamp, Computer Software and Media Applications, Finalist at Ironhack Web Development Bootcamp
English, German, French
Stackoverflow
2,923reputation
154kreached
1answer
6questions
Github Skills (14)
recipe7
nested-forms6
greasemonkey6
has-many-through6
planning6
google-closure-compiler6
javascript6
forms6
loops6
react5
lists4
markdown1
pandoc1
latex1
Programming languages (2)
Github contributions (5)
catburston/menu-app
Nov 2014 - Mar 2022
An app for storing recipes, planning our weekly dinners and managing shopping lists
Contributions:51 commits, 32 pushes, 4 branches in 7 years 4 months
reactrecipesrecipestoringlists
catburston/catburston.github.io
May 2016 - Sep 2019
Contributions:25 pushes, 1 branch in 3 years 5 months
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