Summary
Catalin Pop is a Principal Technical Support Engineer with 11 years of experience building and stabilizing complex enterprise systems across cloud, middleware, and portal stacks. He combines hands-on Java/Spring development and portal modernization experience with deep operational troubleshooting in Kafka ecosystems, JVM, Linux, and AWS, enabling teams to both resolve incidents and prevent recurrence. At Confluent he progressed from customer operations to principal-level support, and previously led development teams at IBM delivering microservices and secure portal upgrades for federal clients. He holds an MS in Computer Science from Old Dominion University and brings a collaborative, cross-functional approach—regularly coordinating DBAs, testers, and agile coaches—to translate client needs into robust, production-ready solutions. Notably, his background spans both customer-facing technical support and architecture-led delivery, giving him a rare blend of empathy for users and technical depth.
11 years of coding experience
8 years of employment as a software developer
Master of Science - MS Computer Science, Master of Science - MS Computer Science at Old Dominion University
Romanian, English