Catalina Braga-ilie
PO Global Customer Portal And Global Customer Care at DEKRA
Germany
Summary
🤩
Rockstar🎓
Top SchoolCatalina Braga-ilie is a product owner and CRM specialist with 4 years of focused experience in customer-facing digital products and a broader 15+ year background in CRM, email marketing, and front-end development. Currently leading the Global Customer Portal and Global Customer Care at DEKRA, she previously drove digital marketing and customer experience initiatives within the same organization and managed CRM programs at consumer-facing brands like Stokke and Delivery Hero. Her technical foundation in HTML/CSS/JavaScript and early work as a web designer and PHP developer give her a rare blend of hands-on delivery skills and product strategy acumen. Trained as an electrical engineering and physics undergraduate, she brings analytical rigor to customer experience problems and a track record of translating technical possibilities into measurable marketing and service outcomes. Not obvious from titles alone: she has hands-on experience building email templates, campaign flows and analytics that directly informed strategic CX decisions.
4 years of coding experience
9 years of employment as a software developer
POLITEHNICA București National University for Science and Technology
English, French, Spanish, German, Romanian
Github Skills (171)
slack-bot10
raise10
puppet10
hotel-booking10
container10
publisher10
static-files10
knockoutjs10
api9
location9
distribute9
smoke9
foreign9
omniauth9
church9
Programming languages (12)
Github contributions (5)
alphagov/router-api-postgres
May 2023 - Oct 2023
Postgres version of the API for updating the routes used by the router on GOV.UK
Contributions:2 reviews, 1 PR, 4 pushes in 5 months
alphagov/locations-api
Mar 2022 - Sep 2022
An interface between GOV.UK's frontend applications and external APIs involved in location based services.
Contributions:28 reviews, 39 commits, 33 PRs in 5 months
govlocation-based-serviceslocationgovukfrontend
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