Summary
Cath Fitzgerald is a seasoned Product Manager and Technical Writer with over eight years in product ownership and a long career documenting and shaping software for public and commercial sectors. Based in Hobart, Tasmania, she blends customer-focused stakeholder engagement, agile delivery (including SAFe), and hands-on feature design to manage roadmaps, releases, and comprehensive documentation suites. Her strengths lie in translating complex business processes into clear requirements, training courseware and user-focused manuals, having authored and maintained large documentation collections across products like openEQUELLA and Credentialate. She’s comfortable wearing many hats—from running webinars and beta programs to signing off UX decisions—and has repeatedly delivered change across multi-organization government programs. A former pharmacist by training, she brings unusual domain empathy for regulated, user-centered workflows and practical operational experience from roles spanning administration to systems training.
8 years of coding experience
10 years of employment as a software developer
Bachelor of Pharmacy, Bachelor of Pharmacy at South Australian Institute of Technology
St Mary's College Hobart