Cathy Chen
Sales Analyst at NVIDIA
Beijing, United States
Summary
👤
Senior🎓
Top SchoolCathy Chen is a customer-focused Sales Analyst with nine years at NVIDIA and over a decade in customer success, CRM, and contact center operations across enterprise and SaaS environments. She combines deep operational expertise—process design, lifecycle management, pilot launches, and vendor coordination—with strong data-driven problem solving and advanced Excel/PowerPoint skills to improve customer experience and business outcomes. Cathy has repeatedly driven measurable results, from boosting QA scores and reducing free-order costs through GIS solutions to increasing brand penetration in rural markets via targeted sales projects. Known for clear cross-functional communication and pragmatic root-cause analysis, she excels at turning complex requirements into scalable operational solutions. Based in Beijing with a background spanning applied chemistry and international trade, she brings both analytical rigor and global commercial perspective to customer-facing operations.
9 years of coding experience
4 years of employment as a software developer
Second Bachelor, International Trade, Second Bachelor, International Trade at University of International Business and EconomicsBachelor, Applied Chemistry, Bachelor, Applied Chemistry at Harbin Institute of Technology
English, Chinese
Github Skills (124)
python10
deep-learning10
machine-translation10
multimodal10
nmt10
ml10
generative-ai10
conversational-ai10
neural-network10
nlp10
chatbot10
nlp-machine-learning10
data-science10
speech-synthesis10
tensorflow10
Programming languages (4)
Github contributions (5)
Agoniii/horovod
Nov 2019 - Apr 2021
Distributed training framework for TensorFlow, Keras, PyTorch, and Apache MXNet.
Contributions:1 PR, 9 pushes, 6 branches in 1 year 5 months
pytorchmxnetdeep-learningmachine-learningapache
Agoniii/NeMo-Megatron-Launcher
Mar 2024 - Aug 2024
NeMo Megatron launcher and tools
Contributions:6 pushes, 6 branches in 5 months
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