Manager - Project And Service Delivery Manager at delaware BeLux
Dilbeek, Flemish Brabant, Belgium
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Summary
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Senior
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Top School
Cathy Chenal is a project and service delivery manager with 10 years of experience integrating processes and driving operational excellence in the medical device sector. She has progressed from customer service and logistics roles into technical service process integration and now leads delivery teams at delaware BeLux, blending hands-on incident, change and problem management with continuous improvement. Trained in Communication and Media Studies, she brings strong stakeholder communication and training skills to technically complex environments. Her background also includes computational biophysics and data science interests, which inform a data-driven approach to service performance and root-cause analysis. Based in Dilbeek, Cathy is known for turning fragmented service workflows into auditable, predictable processes that reduce downtime and boost customer satisfaction.
Contributions:1 release, 167 pushes, 1 tag in 5 months
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