Chad Bailey

Customer Success at Daily

Austin, Texas Metropolitan Area United States
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Summary

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Rockstar
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Top School
Chad Bailey is a customer-success leader and engineering-minded technologist with 14 years of experience helping teams and customers build reliable web, mobile, and real-time systems. Based in Austin, he combines hands-on software engineering roots—from LabVIEW support and RF systems at NI to web app work at YouVersion and leadership at Rocket Mobile—with senior support and operations experience running Heroku specialist teams at Salesforce. He currently helps developers integrate and scale video chat solutions at Daily, and contributes backend work to open-source conversational AI (pipecat), adding async OpenAI and Deepgram integrations. That blend of deep technical troubleshooting, platform-level support, and practical open-source contributions makes him adept at translating complex developer problems into shippable solutions.
code14 years of coding experience
job14 years of employment as a software developer
bookTexas A&M University
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Github Skills (8)

apim10
openai-api10
api10
python10
ai9
voice9
realtime7
hard-real-time7

Programming languages (11)

TypeScriptMDXShellC++CJavaScriptHaskellASL

Github contributions (5)

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pipecat-ai/pipecat

Feb 2024 - Mar 2025

Open Source framework for voice and multimodal conversational AI
Role in this project:
userBack-end Developer
Contributions:59 reviews, 79 PRs, 161 pushes in 1 year 1 month
Contributions summary:Chad focused on implementing asynchronous OpenAI services for the pipecat-ai/pipecat repository, including adding support for LLMs and image generation. They modernized an example and added a Deepgram service, enhancing the framework's conversational AI capabilities. These changes involved the use of Python and various libraries, including aiohttp, asyncio, and openai. The contributions suggest an effort to build out core functionality for interacting with external AI services.
aichatbot-frameworkchatbotsreal-timevoice
daily-solutions/extensions

May 2022 - Dec 2022

Extend the functionality of the Daily platform in all kinds of interesting ways.
Contributions:20 reviews, 30 commits, 9 PRs in 6 months
javascriptinteresting
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Chad Bailey - Customer Success at Daily