Chad Burkins
DevOps Platform Director - ServiceNow
Philadelphia, Pennsylvania, United States
Summary
👤
Senior🎓
Top SchoolChad Burkins is a seasoned DevOps and platform leader with over two decades of hands-on Unix/Linux and infrastructure experience, currently directing ServiceNow platform strategy and 24/7 delivery at Johnson & Johnson. He has architected end-to-end governance and sprint-driven delivery for the full ITIL suite, translating feasibility, complexity, and upgrade risk into a value-weighted investment pipeline that consistently drives measurable business outcomes. Chad’s recent innovations—automated new-hire IT onboarding, real-time multilingual end-user chat, NexThink integration across 150K endpoints, and a RESTful ServiceNow API secured by Apigee and Azure analytics—demonstrate his blend of operational rigor and pragmatic automation. He pairs deep technical roots in enterprise UNIX and storage with proven change leadership and global team management, enabling scalable, secure platform integration across large organizations. Based in Philadelphia, he combines strategic vision with a bias for delivering tangible ROI from platform investments.
11 years of coding experience
21 years of employment as a software developer
BS, Computer Science, BS, Computer Science at Penn State UniversityMS, Computer Science, MS, Computer Science at Villanova University
Stackoverflow
155reputation
16kreached
1answer
9questions
Github Skills (200)
dokku10
editor10
microsoft10
heroku10
visualizations10
electron10
typescript10
vscode-extension10
vscode10
buildpack10
docker10
dotnet9
org-chart9
visual-studio9
aws-s39
Programming languages (8)
Github contributions (5)
cburkins/pushover-client
May 2017 - Jan 2018
Contributions:26 commits, 25 pushes, 2 branches in 7 months
cburkins/PhotoSearch
Apr 2016 - Aug 2018
Contributions:674 pushes, 2 branches, 1 issue in 2 years 4 months
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