Chad Carlson is a Staff Technical Writer and developer relations leader with 11 years of experience building developer docs, training, and community programs that reduce friction and drive adoption. He’s led documentation migrations, launched developer centers and white-label sites, and managed cross-functional teams through acquisitions and product launches at Platform.sh before joining Shopify. Hands-on in code and front-end UX, he contributes to docs repositories—improving image handling, search integration, and UI behaviors—to make examples and onboarding smoother. With a background in biopsychology and complex systems, he brings an experimental, data-informed approach to teaching and demo design that helps technical audiences learn faster. Based in Saint Augustine, FL, Chad combines content strategy, engineering empathy, and event-driven outreach to turn product complexity into delightful developer experiences.
11 years of coding experience
4 years of employment as a software developer
Bachelor of Science (B.S.) Biopsychology, Bachelor of Science (B.S.) Biopsychology at UC Santa Barbara
Graduate Coursework Complex Systems Psychology Artificial Intelligence, Graduate Coursework Complex Systems Psychology Artificial Intelligence at Florida Atlantic University
Platform.sh documentation. Templates available at https://github.com/platformsh-templates/
Role in this project:
Front-end Developer
Contributions:840 reviews, 1145 commits, 1181 PRs in 4 years
Contributions summary:Chad primarily focused on front-end development tasks within the documentation repository. They contributed to image reorganization, reverted logo changes, and implemented features related to image display using JavaScript. The user also updated stylesheet entries, restructured scripts and video paths, and made improvements to button formatting and display, including integrating the search function, demonstrating a focus on UI/UX improvements.
Python 3 (with uwsgi runner) template for Platform.sh.
Contributions:5 PRs, 2 pushes, 4 branches in 2 years 3 months
templatepythonjinja2uwsgipython-3
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Chad Carlson - Staff Technical Writer, Developer Docs at Shopify