Chad Dougherty is a Technical Account Manager with over a decade of hands-on experience bridging customer success and cybersecurity across public and private enterprises. He built a trusted-advisor reputation at companies like McAfee and CrowdStrike by proactively resolving complex technical issues, driving product adoption, and aligning security recommendations with customer goals. His background as a TAC/engineer and lab specialist gives him deep operational knowledge of networking and endpoint security, while his open-source DevOps contributions to Carnegie Mellon’s noisepage and peloton projects show practical expertise in CI/CD, build optimization, and cross-platform deployment. Based in Aubrey, Texas, Chad combines technical depth (CCNA/CCNA Security) with a customer-first approach and is focused on advancing into management within cybersecurity customer success.
Self-Driving Database Management System from Carnegie Mellon University
Role in this project:
DevOps Engineer
Contributions:2 reviews, 14 commits, 15 PRs in 3 years 3 months
Contributions summary:Chad's contributions focused on improving and maintaining the CI/CD infrastructure for the noisepage database project. This included significant work on Jenkins configuration, including setting up agents (both Docker and bare-metal), enabling ccache for build acceleration, and archiving test results. The user also made changes to the network configuration for the Emulab environment used for testing, and also updated the build process to include CTest results. Additional contributions were made by updating cpplint and updating package installation scripts.
Contributions:63 commits, 24 PRs, 81 comments in 1 year
Contributions summary:Chad primarily focused on improving the build and installation process of the database system. They modified the installation scripts to support various Linux distributions (Ubuntu, Fedora, RedHat/CentOS), adding necessary dependencies and adjusting build configurations. A significant part of their work involved refining the build process for different systems and optimizing Jenkins integration, specifically managing dependencies and addressing build failures. They also made changes related to the underlying database dependencies, like llvm and related tools, and protobuf versions.
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Chad Dougherty - Technical Account Manager at CrowdStrike