Summary
Chad Williams is a senior content strategist based in Austin with eight years of focused experience designing content programs that drive customer engagement and measurable business outcomes. At Silicon Valley Bank he built editorial and maintenance processes that tripled publishing efficiency, quadrupled new content output, and extended evergreen shelf life by two years, while using content partnerships to boost conversions. His prior work with Google via Accenture included global Help Center and email programs scaled to 80+ million users and localization into 83 languages, showing an ability to operate at extreme scale and accessibility. Earlier roles at IBM and startups reflect a knack for partner programs and demand-generation, having grown partner content and engagement by multiples and catalyzed social and content production growth. A trained English master’s graduate with deep hands-on editorial and technical content skills, he blends rigorous content strategy with process design to turn complex product value into clear, conversion-driving experiences.
8 years of coding experience
11 years of employment as a software developer
Master's Degree, English Language and Literature, General, Graduated with a 3.85 GPA, Master's Degree, English Language and Literature, General, Graduated with a 3.85 GPA at Texas State University
Associate of Arts - AA, General Education, 3.0, Associate of Arts - AA, General Education, 3.0 at Napa Valley College
San Diego State University