Associate Director Of Technology (WebRTC, VoIP, CCaaS, UCPaaS, CPaaS, Cognitive Conversational AI)
Hyderabad, Telangana, India
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Summary
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Senior
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Top School
Chandramouli Panigrahi is an Associate Director of Technology with over a decade of hands-on software product experience and 11 years in engineering leadership, specializing in WebRTC, VoIP, CCaaS/CPaaS/UCPaaS and conversational AI. He architects and delivers large-scale, low-latency real-time communications platforms—from IP camera VMS and media servers to voice gateways and Agent Desktop integrations—while owning network readiness, QoS, and cross-vendor contact-center interoperability for Fortune 100 clients. Comfortable across cloud and on‑prem environments, he blends deep protocol-level expertise (SIP, SDP, DTLS‑SRTP, STUN/TURN) with practical deployment skills in AWS/GCP, SBCs, and monitoring/observability stacks. He scales teams and products alike, having built and led engineering groups up to 32 members and shipped market-ready SDKs, conferencing and VoiceBOT solutions. A pragmatic troubleshooter, he routinely engages in live low-level debugging and has implemented unconventional integrations such as MRCP-style connectors without standard plugins, reflecting a knack for creative, production-focused engineering.
9 years of coding experience
15 years of employment as a software developer
Master of Science (MS), Embedded Systems, Master of Science (MS), Embedded Systems at Andhra University
Contributions:35 comments, 15 issues in 2 years 6 months
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Chandramouli Panigrahi - Associate Director Of Technology (WebRTC, VoIP, CCaaS, UCPaaS, CPaaS, Cognitive Conversational AI)