Summary
Chang Lu is a Senior Manager in healthcare analytics with nine years of experience and an MS in Epidemiology from Harvard, now leading data science teams at CVS Health to evaluate care management tools and build product KPIs. She combines rigorous epidemiologic training and hands-on SQL-based analytics with domain expertise in medical and pharmacy claims to measure program impact, optimize performance, and translate results for business and payer stakeholders. A builder by habit, she has automated reporting systems, designed hundreds of KPIs, and launched telehealth products by asking practical questions about users and process gaps. Outside healthcare she applies analytical thinking to the music industry—profiling streaming audiences, optimizing pricing, and experimenting with personalized playlists and vinyl demand forecasts—reflecting a rare blend of technical, entrepreneurial, and creative interests. Her background includes published cancer outcomes research and experience creating new revenue-generating education programs, evidencing both academic rigor and product-first execution.
9 years of coding experience
2 years of employment as a software developer
Summer School, Summer School at Stanford University
Bachelor of Science (B.S.), Biology, Summa Cum Laude, Bachelor of Science (B.S.), Biology, Summa Cum Laude at University of California, Los Angeles
Master of Science (MS), Epidemiology, Master of Science (MS), Epidemiology at Harvard T.H. Chan School of Public Health
Chinese, Japanese