Chao Liu
Online Community Manager at HP
Beijing, China
Summary
👤
Senior🎓
Top SchoolChao Liu is an Online Community Manager with 15 years of experience blending technical roots in computer science with business and design thinking to drive customer-facing digital support at scale. At HP she has led global community SEO and quality programs, managed multilingual communities (Chinese, Korean, French, German), and overseen digital support operations across APJ to reduce contact volume and improve user experience. Skilled in technical SEO audits, content performance optimization, program management and community engagement, she pairs analytical rigor with hands-on execution—from keyword strategy to running virtual and in-person expert events. Based in Beijing with an MBA, she brings a rare combination of engineering background and cross-cultural community stewardship, regularly turning forum insights into measurable product and process improvements.
15 years of coding experience
6 years of employment as a software developer
Master, Master of Business Administration, Master, Master of Business Administration at Beijing Normal UniversityBachelor, Computer Science and Technology, Bachelor, Computer Science and Technology at Beihang University
English, ChineseProgramming languages (1)
Github contributions (5)
helianbobo/react-task-user-table
Jul 2019 - Jan 2020
Contributions:4 pushes, 1 branch in 5 months
helianbobo/neeuro
Mar 2015 - May 2015
Contributions:15 pushes, 1 branch, 5 issues in 1 month
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