Charalampos Doukas

Engineering Lead Generative AI & NLP Operations

Falkensee, Brandenburg, Germany
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Summary

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Senior
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Top School
Charalampos Doukas is an engineering leader with 12 years of experience building voice, conversational AI and cloud systems, currently heading Generative AI & NLP Operations for Mercedes‑affiliate MBition in Germany. He has led cross-functional teams of frontend, cloud backend, NLP and MLOps engineers to deliver the Mercedes Voice Assistant at scale, driving GenAI roadmaps that improve personality, multimodal interaction and contextual response quality. Before MBition he ran EMEA practice for Amazon Connect and Natural Language AI at AWS, helping enterprises deploy large‑scale, omnichannel conversational experiences. His background combines applied research (PhD in Healthcare Informatics) and hands-on engineering—evident from open‑source contributions to Node‑RED nodes that bridge UI and device integrations like BLE and Philips Hue. Colleagues rely on him to unblock platform bottlenecks, cut cloud costs and translate research innovations into production voice features used by millions. He blends academic rigor with pragmatic delivery, excelling at turning complex AI research into reliable product experiences.
code12 years of coding experience
job17 years of employment as a software developer
bookBachelor of Engineering - BE, Communication and Information Systems Engineering, Bachelor of Engineering - BE, Communication and Information Systems Engineering at University of the Age
bookDoctor of Philosophy - PhD, Healthcare Informatics, Doctor of Philosophy - PhD, Healthcare Informatics at University of the Aegean
languagesEnglish, German
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Github Skills (12)

html10
javascript10
node-red10
api-design9
restful-api9
rest-api9
nodejs9
api-rest9
philips-hue8
pusher8
btle8
fest7

Programming languages (2)

JavaJavaScript

Github contributions (5)

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node-red/node-red-nodes

Sep 2013 - May 2014

Extra nodes for Node-RED
Role in this project:
userFull-stack Developer
Contributions:16 commits in 7 months
Contributions summary:Charalampos primarily contributed by adding new nodes and functionalities to the Node-RED platform. Their work includes the implementation of both frontend elements (HTML templates, UI configurations) and backend logic (JavaScript code for node behavior), integrating various features like HTTP requests, BLE scanning, and Philips Hue device control. The user also integrated Pusher for social notifications. The commits show a strong understanding of the Node-RED environment.
node-redjavascriptnodesnodejsnpm
hdoukas/node-red-nodes

Jul 2014 - Sep 2014

Contributions:7 commits in 2 months
nodejsnodesnode-red
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Charalampos Doukas - Engineering Lead Generative AI & NLP Operations