Charles Mack
Vice President Of Engineering at Union
Austin, Texas, United States
Summary
👤
Senior🎓
Top SchoolCharles Mack is a seasoned engineering leader with 11+ years building cloud-native, data-driven products and teams, currently serving as Vice President of Engineering at Union where he leads AWS and iOS efforts for high-volume hospitality point-of-sale systems. He has repeatedly scaled engineering organizations through acquisitions and transitions—most recently shepherding Mattersight R&D into NICE—while owning end-to-end delivery from Kubernetes runtime and Hadoop backends to developer pipelines and automated quality. A patent-holder and lifelong learner with an MS in Software Engineering, Charles blends strong product sensibility with hands-on architecture and DevOps expertise to drive measurable business outcomes (clients have seen double-digit revenue and efficiency gains). He’s equally comfortable speaking deep technical detail and aligning stakeholders on strategic roadmaps, and he brings a pragmatic focus on developer enablement, compliance, and operational cost controls that’s not obvious from titles alone.
11 years of coding experience
16 years of employment as a software developer
Certificate, Leadership Academy Certification, Certificate, Leadership Academy Certification at The University of Texas at Austin – Center for Professional Education (CPE)MS, Software Enginnering, MS, Software Enginnering at The University of Texas at AustinBS, Computer Science, BS, Computer Science at University of North TexasGraduate Certificate, Computer Forensics, Graduate Certificate, Computer Forensics at University of Central Florida
Stackoverflow
1reputation
0reached
1answer
0questions
Github Skills (38)
cdc10
consumer-driven-contracts10
dsl10
testing10
contract10
verification10
php10
playback10
interaction10
pact10
service-provider10
pact-ruby9
client-library8
prometheus8
plumber8
Programming languages (6)
Github contributions (5)
cfmack/pRometheus
Mar 2020 - Jan 2021
Prometheus Client Library for R and Plumber
Contributions:9 releases, 64 commits, 4 PRs in 10 months
client-libraryplumberprometheusprometheus-clientprometheus-client-library
pact-foundation/pactr
Sep 2019 - Aug 2020
Contributions:24 commits, 23 pushes in 10 months
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