Charles Mclaughlin is a senior engineering leader with 14 years of experience building and operating scalable infrastructure and engineering organizations from systems administration through senior leadership. Currently Sr. Director of Engineering at Rakuten after leading engineering teams through ShopStyle’s acquisition, he blends hands-on systems and DevOps expertise with strategic product delivery. He has deep operational roots from roles at Atlassian and Nextdoor and contributes to open-source monitoring tooling—enhancing user management and API surfaces in the Cabot project. Based in San Francisco, he pairs a dual background in psychology and computer science with a pragmatic focus on observability, automation, and improving developer experience.
14 years of coding experience
18 years of employment as a software developer
Bachelor's degree, Psychology, Computer Science, Bachelor's degree, Psychology, Computer Science at University of California, Davis
Self-hosted, easily-deployable monitoring and alerts service - like a lightweight PagerDuty
Role in this project:
Back-end Developer
Contributions:6 commits, 6 PRs, 18 comments in 4 months
Contributions summary:Charles contributed to the backend functionality of the Cabot monitoring service, primarily by implementing features related to user management and API exposure. They added code to automatically create user profiles upon user creation, enhancing the integration with plugins. Furthermore, they improved the user experience by sorting users in the notification forms and adding validation for runbook links. They also exposed user-related API endpoints.
Contributions:2 pushes, 1 branch in 3 years 3 months
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Charles Mclaughlin - Sr. Director Of Engineering at Rakuten