Charles Ng
Senior Production Engineering Manager at Shopify
Ottawa, Ontario, Canada
Summary
🤩
Rockstar🎓
Top SchoolCharles Ng is a Senior Production Engineering Manager at Shopify with 11+ years of experience building and scaling global infrastructure and notification platforms. He leads the Communications Infrastructure group—overseeing Edge Infrastructure, Email Deliverability and Notifications—and has a track record of forming and consolidating teams to simplify systems and leverage cloud partners. His achievements include architecting Shopify’s edge migration to Cloudflare, automating DDoS mitigation and WAF controls, and driving an 18+ month SMS A2P10DLC migration across the company. Skilled at hiring and developing leadership depth, he grows teams from small startups to multi-team platforms while owning vendor relationships, DNS and TLS automation at scale. Based in Ottawa and trained in software engineering at the University of Waterloo, he combines deep low-level networking and ops experience with product-minded platform strategy—often surfacing technical solutions that reduce operational toil.
11 years of coding experience
23 years of employment as a software developer
B. Math Computer Science / Software Engineering, B. Math Computer Science / Software Engineering at University of Waterloo
Stackoverflow
11reputation
522reached
0answers
2questions
Github Skills (110)
health-check10
docker-container10
ddos-protection10
ipv410
observium10
ipv610
pypi10
s610
fulfillment10
network-tools9
traffic-analysis9
bgp9
traceroute9
docker-machine9
docker-image9
Programming languages (8)
Github contributions (5)
charlescng/docker-containers
Oct 2018 - Jan 2023
Docker containers and unRAID docker templates
Contributions:1 release, 11 reviews, 49 commits in 4 years 3 months
containersdocker-templatesdocker-imageseccompdocker
Zuhkov/docker-containers
Oct 2018 - Jan 2025
Contributions:4 PRs, 1 comment in 6 years 4 months
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