Summary
Charles Sheridan is a Business Data Analyst with 12 years of experience applying rigorous data modeling, ETL, and systems integration to solve complex product-configuration and telecommunications challenges. He combines deep SQL and software-design expertise with a practiced ability to decompose legacy spreadsheets and translate SME knowledge into robust CPQ/PDM solutions on the Salesforce platform. His background includes leading architectural redesigns and quality initiatives in large-scale telecom systems, driving measurable improvements such as a 19% reduction in patch frequency and zero audit non-conformances. Comfortable across Perl, Oracle/Postgres, BI tools, and web interfaces, he pairs hands-on refactoring skills with process re-engineering and clear technical writing. Based in Dallas, he brings a rare blend of telecom systems architecture and practical business-data delivery, plus language training from Paris that supports global, multi-site collaboration.
12 years of coding experience
20 years of employment as a software developer
MS, Interdisciplinary Telecommunications Program, MS, Interdisciplinary Telecommunications Program at University of Colorado at Boulder
Langue Francaise, Langue Francaise at Université Paris Sorbonne (Paris IV)
BA, PLS, BA, PLS at University of Notre Dame
Diplome de Langue, Niveau Avance, Diplome de Langue, Niveau Avance at Alliance Francaise