Charles Smith is a proposal specialist with nine years of focused experience crafting, managing, and automating high-quality proposals and technical communications across education and software industries. Holding doctoral-level training in communication research, he combines rigorous research skills with practical expertise in proposal strategy, SharePoint-driven documentation systems, and workflow automation. He has led proposal teams, designed reusable templates, evaluated automation platforms, and delivered training that improves sales and field operations effectiveness. His background includes long-term roles building intranets, Nintex workflows, and customer-facing documentation, giving him a strong systems-oriented approach to information design. Based in West Palm Beach, he brings both academic depth and hands-on execution to streamline complex RFP responses and internal knowledge sharing. Colleagues value his ability to translate technical and organizational requirements into clear, persuasive communications that win business and improve operations.
9 years of coding experience
1 year of employment as a software developer
Mass Communication/Media Studies, Mass Communication/Media Studies at Florida State University
Fine Arts, Fine Arts at Palm Beach State College
Doctoral Fellow and Ph.D candidate, Communication Research, Doctoral Fellow and Ph.D candidate, Communication Research at University of Iowa
Master of Arts (MA), Communication Studies, Master of Arts (MA), Communication Studies at Florida Atlantic University
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