Charles Wang
Senior Azure Escalation Engineer
California, Taiwan
Summary
👤
Senior🎓
Top SchoolCharles Wang is a senior Azure escalation engineer and infrastructure leader with 12+ years of experience designing and operating cloud and on-prem systems across Azure, AWS, and OpenStack. He’s known for resolving high-stakes incidents at scale—managing environments that process over 30 million daily transactions and handling 350+ Azure escalation cases annually—while collaborating closely with global Microsoft teams. Charles blends hands-on engineering (from DevOps and IoT security integrations to full-stack app work) with customer-facing escalation expertise, and he’s authored well-regarded technical content in the Microsoft Community Hub. He also leverages AI agents to boost operational efficiency and drive faster resolutions, a practical twist that modernizes support workflows. With an academic background from UC Berkeley in both EECS and Information Management and cross-cultural experience between California and Taiwan, he brings technical depth, mentorship, and a global perspective to complex enterprise projects.
12 years of coding experience
12 years of employment as a software developer
MS Information Management and Systems, MS Information Management and Systems at UC Berkeley School of InformationBS Electrical Engineering and Computer Science, BS Electrical Engineering and Computer Science at UC Berkeley College of EngineeringEconomics, Economics at Peking University
Github Skills (22)
microsoft10
microsoft-azure10
azure10
gocd9
jenkins8
testing8
continuous-testing8
openstack7
continuous-integration7
continuous-delivery6
automation5
suse5
adobe-experience-manager4
rpm3
aem3
Programming languages (6)
Github contributions (5)
charleswang007/crowbar-openstack
Aug 2017 - Oct 2018
Openstack deployment for Crowbar
Contributions:61 pushes, 11 branches in 1 year 2 months
deploymentopenstack
charleswang007/Node.js
Apr 2018 - Mar 2023
Contributions:21 pushes in 4 years 11 months
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.