Charlie Crawford
Senior Software Engineer at PagerDuty
Atlanta, Georgia, United States
Summary
🤩
Rockstar🎓
Top SchoolCharlie Crawford is a Senior Software Engineer based in Atlanta with 5 years of professional experience building scalable, cloud-native systems and leading engineering teams. He has driven architecture and delivery at companies like PagerDuty and OneTrust, focusing on microservices, observability, and high-frequency release practices that serve thousands of customers globally. A pragmatic full-stack and DevOps contributor, Charlie has hands-on experience across Java, Go, Node.js, TypeScript, and containerized CI/CD pipelines, and has improved security and robustness in open-source projects such as the go-pagerduty client. He pairs product-minded leadership—designing audit and localization services and minimizing downtime during data migrations—with deep implementation skills, from request-ID observability tweaks to RPM build automation. Collected experience across logistics, payments, and incident response platforms gives him unusual fluency in distributed transactions and operational reliability. He holds BS and MS degrees in Industrial and Systems Engineering from Virginia Tech, bringing an analytical systems perspective to software architecture and team processes.
5 years of coding experience
8 years of employment as a software developer
Virginia Tech
Github Skills (26)
rundeck10
apidoc10
webhooks10
cicd10
java10
security10
javas10
go10
api10
orchestration10
orchestra10
devops10
testing9
dockers9
go-testing9
Programming languages (7)
Github contributions (5)
PagerDuty/go-pagerduty
Apr 2021 - Sep 2022
go client library for PagerDuty v2 API
Role in this project:
Back-end Developer & Security Engineer
Back-end Developer & Security EngineerContributions:2 releases, 51 reviews, 16 commits in 1 year 5 months
Contributions summary:Charlie primarily focused on enhancing the security and robustness of the go-pagerduty client library. They implemented webhook signature verification, adding a new function to validate incoming webhook signatures for the V3 API. The user also addressed memory leaks and improved the client's error handling by closing response bodies for non-JSON responses. Furthermore, they prepared the library for releases, bumping the version.
golangapipagerdutyclient-librarygo-client
rundeck/rundeck
May 2024 - Mar 2025
Enable Self-Service Operations: Give specific users access to your existing tools, services, and scripts
Role in this project:Full-stack & DevOps Engineer
Full-stack & DevOps EngineerContributions:48 reviews, 54 PRs, 91 pushes in 9 months
Contributions summary:Charlie contributed to both backend and infrastructure components of the Rundeck project. They modified Java code to address observability by adding request IDs to HTTP requests. Furthermore, they worked on building and testing RPM packages using Red Hat UBI images and Docker. The user also made changes related to build and test processes, and added enhancements to the CI pipeline.
operationdevops-teamschedulerinfrastructure-managementtosca
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