Charlie Hwang is a software engineer with a decade of experience building reliable, scalable systems and applied AI features for enterprise products at Microsoft. With an MS in Computer Science from USC, he has shipped high-impact Copilot for Sales capabilities—designing agentic pipelines, prompt-testing frameworks, and a background-job system that enabled a major product pivot. He has led small squads to deliver customer-facing features (e.g., multi-source attachment saving with strong day-one adoption) and owned platform work such as a distributed Cron service with three 9’s availability. Charlie combines backend infrastructure, event-driven design, and Gen-AI evaluation tooling to bridge research-grade models and production reliability. His early work ranges from automated testing for JPL missions to web scraping and teaching, signaling a practical, hands-on approach and a knack for turning prototypes into production.
10 years of coding experience
6 years of employment as a software developer
Master of Science - MS Computer Science, Master of Science - MS Computer Science at University of Southern California
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