Director, Enterprise Customer Engineering at BrowserStack
Portland, Oregon Metropolitan Area United States
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Summary
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Charlie Lee is a technology generalist and Director of Enterprise Customer Engineering with a decade of experience building and scaling pre- and post-sales technical organizations for SaaS at BrowserStack. He combines a mathematics background with hands-on Ruby/JavaScript development and product management experience supporting Fortune 500 clients to translate complex technical requirements into clear business outcomes. Charlie has repeatedly designed enablement programs, global “follow the sun” coverage models, and feedback loops between Sales, Product, and Engineering to accelerate adoption across large accounts. He’s comfortable both shipping demos and running security/architecture reviews, and has closed some of the company’s largest enterprise deals as an individual contributor. Based in Portland, he pairs quantitative problem-solving with UX-aware product instincts and a track record of turning sprawling product suites into scalable, repeatable customer workflows.
10 years of coding experience
9 years of employment as a software developer
Bachelor of Science (BS), Mathematics, Bachelor of Science (BS), Mathematics at Duke University
Contributions:466 commits, 6 PRs, 16 pushes in 1 month
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Charlie Lee - Director, Enterprise Customer Engineering at BrowserStack